Armatis

Major Player in Call Center Management

14 Call Centers in France

A major French player in outsourced call center management and customer relations. The Armatis group (formed from the merger with former Laser Contact) operates 14 contact centers in France and has nearshore subsidiaries in Poland and Tunisia.

A Comprehensive Range of Services

It offers a full range of inbound and outbound call services for major accounts in energy, telecommunications, banking, insurance, etc., covering the entire customer relationship cycle.

Chiffres clés

1989 & 2001

Creation Armatis & Laser Contact

14

sites in France

~8 000

Employees

International

branches in Poland and Tunisia

Sector

Energy, Telecom, Banking...

TRAIL Investment from 2013 to 2016

TRAIL supported Armatis from 2013 to 2016, during which the group strengthened its position in the French BPO CRM market.

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