Armatis



Major Player in Call Center Management
14 Call Centers in France

A major French player in outsourced call center management and customer relations. The Armatis group (formed from the merger with former Laser Contact) operates 14 contact centers in France and has nearshore subsidiaries in Poland and Tunisia.
A Comprehensive Range of Services
It offers a full range of inbound and outbound call services for major accounts in energy, telecommunications, banking, insurance, etc., covering the entire customer relationship cycle.

Chiffres clés

1989 & 2001
Creation Armatis & Laser Contact
14
sites in France
~8 000
Employees
International
branches in Poland and Tunisia
Sector
Energy, Telecom, Banking...
TRAIL Investment from 2013 to 2016
TRAIL supported Armatis from 2013 to 2016, during which the group strengthened its position in the French BPO CRM market.

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